OUR STORY

ABOUT US

Sales Hub, LLC, founded in 2018, is a customer-centric consulting firm and a Salesforce Consulting Partner in the North American region. With expertise across all main industries and business functions, we build and deliver cloud-based solutions focused on helping you accelerate, automate, and optimize your operations.

So whether you’re new to cloud technology, or you’re looking for help enhancing your solution, we have you covered. We offer services in strategy and business management, development and implementation, as well as ongoing support and maintenance on our projects.

Sales Hub, LLC, is a Atlanta company with more than 25 years of experience. We worked with small to enterprise grade companies to improve sales, service, marketing and operation to improve organizational efficiency through better systems to support front office, custom cloud hosted solution, managed services, provider education, testing, and interventions. We provide clients with support for Salesforce.com, including custom client facing business application with effective data security control, business continuity and managed services. We also provide assured effective business continuity and disaster recovery services.

Sales Hub key to success is our ability to provide high quality technical solutions while offering clients breakthrough business insights through a blend of functional and technical expertise.

OUR MISSION

We understand that one solution does not apply to every strategy. Our goal is to bring new insights to your front office. We take the guesswork out of strategizing, building marketing lists, and developing campaigns and offer your team every customer detail they need to make smarter decisions.

Sometimes your team has only one chance to make the right connection. With Sales Hub, your team won’t miss it.

BENEFITS

Our approach focuses on the three following sectors to increase deal sizes, purchase rates, and customer lifetime values.

What is the Front Office?

The Front Office is where revenue is directly generated for your company, so ensuring you have a good process for it is important. As with anything, developing a strategy is key to success. Whether you’re a new business or an existing one, get to know your market and develop a business strategy around it. Analyze the current market, gather business intelligence, and look into marketing programs such as Partnership Growth Program or SPIFF, where salespeople are immediately rewarded through bonuses for sales.

With your business strategy developed it is time to really delve into marketing. To make sales, customers need to know that you’re an option. Get the word out there through a marketing campaign. Advertise your business through the web, TV or radio, attend trade shows, launch email campaigns and send mail to potential consumers. Once the word is out there, Sales Development Representatives (SDRs) should work to organize potential leads for the sales team.

Sales are next in the front office process. Use the leads that marketing has created and convert them into sales. Configure Price Quote software, or CPQ, can be used to generate accurate quotes for potential customers in real time, in order for a salesperson to have a quote readily available to convert a lead.
When a sale has been made, track that order using your Enterprise Resource Planning (ERP) software. This will help the front office process by allowing salespeople to look at existing orders when trying to keep clients or convert new leads.

Where is lead scoring and grading?

Once marketing has developed leads, it is important to score and grade them so that sales can attempt to convert the most valuable leads first. Hard data can be used to score leads, such as their name, location, or contact information. The more that is known about the lead the better. Other data can be derived from behavior activities such as trade show visits, website visits or the lead’s downloads.

This data can all be combined to score a lead in order to ensure sales follows up with the best leads first.

Do I need to measure executive scorecard?

As an executive, you have goals and strategies you want to be met and followed. Measuring the performance of these goals and strategies can be achieved using an executive scorecard. First, split your goals into different areas of focus such as improving your company’s brand, tracking how well the company uses its budget, or how it uses opportunities.

In each area of focus, mark what goals or strategies were implemented in that area. For example, in the Opportunities focus area, your goal was to capture 100 leads and generate $1M in revenue. Then, compare actual results of each year to your goal. Using these results for each goal, a grade can be created for a focus area. These grades show broadly how well the company meets its goals and follows through on its strategies.

Our customers span multiple industries

From retail to B2B insurance, Sales Hub helps companies measure, understand, and optimize their front office strategy.

A Better Front Office Strategy

Where back end real-time analysis meets front office strategy. Learn how our customers have used MicroForce products to revolutionize their front office strategy.

Insight

Learn how your front office can find new opportunities for your customers. Click here to learn more about how our customers were able to quickly find new marketing and campaign opportunities from their customer interests

Automation

Automate your day-to-day and your networking. Learn how our customers have automated their front office, networking, and marketing efforts.

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