PROJECT MANAGEMENT OFFICE (PMO)

CUSTOMER VISION & ROADMAP

Review the 7 Domains of Success for both Strategy and roadmap to identify best practices and how to achieve them. Create and publish a firm 6 month roadmap and softer 12-18 month list of features / integrations to deploy including the title, short description, priority, business owner, Admin team owner, dev/testing/training/deployment dates, etc.

As you begin to define and formalize key business goals and KPIs, it is important to map them to Salesforce capabilities and an implementation timeline. Hence, the overall roadmap should be reassessed and updated as these business goals/KPIs are defined.

ROADMAP & ROADMAPPING TOOLS

GOVERNANCE

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