We're Hiring!

---

We are seeking a highly skilled and experienced Software Technical Lead with a passion for coding and prob problem-solving expertise in Domain-Driven Design (DDD) to join our organization. In this role, you will be responsible for providing technical leadership and direction to a software development team. Responsible for ensuring that the team delivers high-quality and scalable software systems that meet the needs of the organization. 

Responsibilities: 

• Mentor junior engineers by sharing your technical knowledge and helping them grow as developers. 
• Collaborating with cross-functional teams, including product management, UX/UI design, and QA.  
• Implement software solutions and applications using programming languages such as Java or Python on the Azure Cloud platform. 
• Leading the design and implementation of complex software systems, utilizing programming languages such as Java, Python, and JavaScript, as well as database technologies such as SQL, NoSQL, and in-memory databases. 
• Code, test, and deploy scalable and resilient software systems that meet high-quality standards using Java. 
• Troubleshoot and resolve complex software defects, utilizing debugging tools and implementing corrective actions. 
• Write technical documentation, including architecture diagrams, API specifications, and test plans. 
• Participate in code and design reviews to ensure software solutions are aligned with the organization's technical standards and best practices. 
• Evaluate and incorporate new technologies, frameworks, and tools to improve software development processes and products. 
• Facilitate technical discussions and presentations and make informed technical decisions. 
• Implement domain models by capturing the core business logic and reflecting the Ubiquitous Language used in the organization. 
• Staying current with emerging technologies and trends in software engineering and identifying opportunities to leverage these technologies to improve software development processes and products. 

Responsibilities for Product Owner

• Supervise and advise the scrum team to meet software expectations.
• Manage the product development team to create a strong end product.
• Nurture ideas and solutions to existing customer problems
• Communicate effectively with team members to achieve project goals.
• Extract and retrieve information and data sets to improve upon software.
• Determine roadmaps for products in the creation phase.
• Work closely with the scrum team throughout the development process
• Schedule and lead meetings to identify issues and fixes for projects.

Qualifications for Product Owner

• Master in business administration preferred.
• Minimum 2 years' experience as a product owner in the industry
• Strong knowledge of Agile principles and process
• In-depth understanding of industry market conditions and trends
• Outstanding verbal and written communication skills
• Successful track record of developing products within deadlines
• Excellent attention to detail
• Sharp analytical and problem-solving skills
• Creative and innovative thinker

The Project Manager (PM) will collaborate with the program manager, project leaders, resources, and stakeholders to ensure proper coordination and execution of activities related to various processes of project management, communications, budget, and data analysis. The position assists in business planning need analysis, and business risk assessments. The position requires significant interaction with cross-functional departments within the organization and excellent communication and relationship management skills.

•  Support the programs/projects workstreams, focusing on PMO governance and project management best practices. 
• Assess the project's health, including workstream dependencies, critical path, and project health analysis with the PMO team on a routine basis.
• Assist in implementing resource management and capacity planning efforts for project workstreams. 
• Analyze project reporting outputs for data integrity, trends, themes, and improvement opportunities. 
• Generate and analyze IT data queries for various IT assets. 
• Support ad-hoc project data management and report requests 
• Prepare materials for program reviews with leadership. 
• Support project managers' need related to project management processes and tools, troubleshoot project management application issues, as needed 
• Maintain library of project management templates and documentation 
• Held accountable and responsible for delivering systems development solutions from project initiation to project closure. 

Mandatory Skills 

• Bachelor’s degree in computer science/Information Technology, Business or related field.  
• Minimum 7 years of experience working in a Project Management Office or business analyst.  
• Experience with various project management methodologies such as Waterfall/Agile/Scrum.  
• Solid documentation skills related to business analysis and requirements gathering.  
• Strong written and verbal communication skills with the ability to relate complex information to both technical and non-technical audiences.  
• Proficiency with Microsoft PowerPoint, Visio, Word, Excel, Project, Service Now, or related applications.  
• Highly flexible with an appropriate sense of urgency and commitment to critical deliverables.  
• Ability to communicate effectively across multiple levels of the organization including managing through the cross-business area or business unit prioritization discussions. Proven experience in managing cybersecurity projects.  
• Working knowledge of Servers' hardware and Operating Systems such as Windows Server and Linux.  
• Working knowledge of applications development life cycle, UAT testing, and applications upgrade process.  
• Experience and understanding of Infrastructure and Applications Cloud services. Experience and understanding of IT security tools and technologies. Experience and understanding of data center environments in one or more of the core operating technologies: server, storage, network, database mgmt., system mgmt., DR/BCP best practices Working knowledge of Virtualization technologies.  
• Previous experience with large-scale deployment and migration of technology services across a large Enterprise.  
• Perform analysis of business processes, business and system requirements and system design for the development and configuration of software applications that support MTA business requirements.  
• Lead, coordinate, and facilitate meetings to review project status with core project team members, key stakeholders, and corporate leadership team members.  
• Prepare project status reports and other presentation materials for upper management (CIO, VP, President, etc.). Effectively communicate project status and expectations to team members and stakeholders in a timely and clear fashion.  
• Develop and track progress against detailed project plans including schedules, technical and business requirements, cost estimates, resources plans, communication plans, risk mitigation plans, issues resolution, and capacity planning. Act proactively to maintain progress and minimize risk. Maintain effective project controls.  
• Prepare and submit cost estimates and recommend subsequent budget changes where necessary.  
• Proven skills in various Project Management methodologies such as Waterfall & Agile. Strong background in Cybersecurity, Security, & Infrastructure Projects. Proven ability to produce C-Level presentation materials.  
• Excellent verbal & written communication skills.  
• Certification in project management such as PMP and Scrum Master.
• Experience with ROI development and budgeting.  

Effectively maintains deep technical expertise in the Salesforce Marketing Cloud platform, with an emphasis on multi-cloud integration, custom development, data architecture and integration, and robust technical solutions design. Responsible for ensuring that our SFMC developers, business partners, and integration partners deploy solutions that are fast to market, highly performant, and scalable. 

ESSENTIAL JOB FUNCTIONS:  

• Develop technical solutions within Salesforce Marketing Cloud utilizing skills such as SQL, MySQL, SOQL, HTML, CSS, JavaScript, and AMP Script. 
• Support email campaign development team to include development, pre-deployment testing/QA, and deployment of transactional and promotional sends. 
• Map Data across multiple data sources, driving standardization and creating workflows that support personalization in customer communications. 
• Knowledge of AMP script, HTML, CSS, and JavaScript. Knowledge of MySQL, T-SQL, or SOQL, ia plus. tice guidance and patterns to our developers and integrating partners. 
• Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate the SFMC platform into the Company’s infrastructure. 
• Responsible for the data sync from Salesforce-to-Salesforce Marketing Cloud and all other data integrations needed to supplement Salesforce data for the Company’s digital program. 
• Collaborate with other solutions architects, product owners, developers, and system administrators to solve technical challenges, while leveraging technical best practices and solution patterns for the Salesforce platform. 
• Collaborate with marketing, strategy, and development teams to develop microsites, implement trigger programs, help define business requirements and map process flows as well as implement new functionality and product capabilities within the Salesforce Marketing Cloud platform. 
• Audit current queries, automation, triggers, and journeys and suggest optimizations.
• Actively participate in the technical design of Salesforce Marketing Cloud and related software components. Help continuously improve by identifying, creating, and enhancing internal systems and processes based on recurring requests or evolving industry standards. Provide guidance and oversight for the development team, help control project scope, and handle any unforeseen issues that arise. 
• Maintain the overall health of the Salesforce Marketing Cloud platform including maintenance of user accounts, profiles, roles, sharing rules, and permission sets. Manage and support the DevOps CI/CD approach, including migration of functionality between Salesforce environments. 
• Maintains Knowledge of the Company’s Salesforce standard and custom data structure and any changes or new fields, workflows, or processes that might impact Salesforce Marketing Cloud’s setup. 

MINIMUM QUALIFICATIONS:  

• Bachelor's degree in business or information Technology preferred. 
• 3 to 5 years of experience with Salesforce Marketing Cloud administration experience.
• Knowledge of AMP script, HTML, CSS, and JavaScript. Knowledge of MySQL, T-SQL, or SOQL, is a plus. 
• Knowledge of Return Path or Everest is a plus. Marketing Cloud Administrator Certification preferred. Salesforce Technical Architect certification is a plus.