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Welcome to your high-performance offshore team
SalesHub Offshore Delivery POD
High-quality QA, Salesforce, and full-stack development from our Dhaka Client Innovation Center, led by proven U.S. delivery executives and local key account managers.
What You Get
Leverage a dedicated offshore team for scalable tech services, QA, and app support.
- Cost-Effective Offshore Delivery
SalesHub Offshore Delivery Pod provides dedicated, skilled teams in Dhaka, managed by an experienced Dhaka-based Key Account Manager (KAM), to deliver high-quality QA and development services at competitive costs.
- Dedicated Key Account Manager: A single point of contact with proven leadership ensures smooth communication, proactive management, and high-quality delivery.
- Skilled and Agile Team: Motivated QA professionals, extensively trained, quickly onboarded, and scalable to your project demands.
- Comprehensive Training & Knowledge Sharing: Continuous learning through detailed documentation, videos, and collaboration to keep skills sharp.
- Reliable Remote Team Management: Effective time tracking, leave coordination, and clear communication maintain alignment across time zones.
- Seamless Tool & Platform Access: Close coordination with your IT team ensures timely access to all testing environments and automation tools.
- Advanced Test Automation: AI-powered Katalon Studio accelerates testing cycles, reduces errors, and improves software quality.
- Transparent Reporting: Regular, detailed updates provide full visibility into progress and productivity.
- Motivated Team Culture: Fair recognition and open communication foster a committed, high-performing team focused on your success.
Pricing model
- 8 - 10 skilled QA engineers from Dhaka, Bangladesh
- Offshore-based dedicated Key Account Manager
- U.S.-based delivery executive
- Fixed monthly rate
- Daily standups and scrums, Slack/Jira access, VDI, and Windows 365
- Transparent hours + outcomes (tracked defect list backed by tickets)
- Example: Fixed $ spend/month QA pod for Client
Tools & communication
- Our offshore QA and development teams participate daily in U.S. scrum calls, update JIRA tickets, and collaborate closely with Developers, Business Analysts, and Project Managers.
- A dedicated offshore Key Account Manager tracks individual team member activities - work hours, phone, and MS Teams usage and conducts daily check-ins to ensure productivity and address concerns quickly.
- Weekly progress meetings via MS Teams keep everyone aligned. Clients receive detailed status reports in PowerPoint and PDF every week.
- Quarterly Business Reviews are prepared for IT leadership. U.S. Delivery Executives connect monthly with client stakeholders, acting as an embedded extension of your team.
Customer Success Story
Our dedicated QA team in Dhaka leverages Katalon Studio to streamline testing processes and improve software quality for our F&I clients. By implementing automation and best practices, we’ve reduced testing time, increased accuracy, and accelerated release cycles—solving complex technology challenges efficiently.
Read the full case study:
SalesHub's Dhaka team revolutionizes testing with Katalon Studio
Skilled & Agile - SalesHub Offshore Delivery POD
Mahbub Alam
Md. Salauddin Al-Faruq
Mahbub Alam
QA Engineer - Software Development
Sajib Riyan
Md. Salauddin Al-Faruq
Mahbub Alam
QA Engineer - Software Development
Md. Salauddin Al-Faruq
Md. Salauddin Al-Faruq
Md. Salauddin Al-Faruq
QA Engineer - Automation Software Development
Al Emran Nayem
Md. Salauddin Al-Faruq
Md. Salauddin Al-Faruq
QA Engineer - Automation Software Development
Noor A Tanjim
MD. Ridwanul Hasan
Akib Siddiquee
QA Engineer - Software Development
Akib Siddiquee
MD. Ridwanul Hasan
Akib Siddiquee
QA Engineer - Software Development
MD. Ridwanul Hasan
MD. Ridwanul Hasan
MD. Ridwanul Hasan
QA Engineer - Software Development
Showvik Salman
MD. Ridwanul Hasan
MD. Ridwanul Hasan
QA Engineer - Software Development
Tanvir Hasan
Layla Anjuman
Layla Anjuman
QA Engineer - Software Development
Layla Anjuman
Layla Anjuman
Layla Anjuman
QA Engineer - Software Development
Dedicated Key Account Manager - Abdul Gaffar
Personalized Support to Drive Your Success
Your delivery success starts with strong leadership. Each client is assigned a local Key Account Manager (KAM), a hands-on leader responsible for driving offshore execution and client satisfaction. A prime example is Abdul Gaffar’s success story, where his leadership transformed a complex QA engagement into a scalable, high-performing operation for a U.S. F&I client.
What Your KAM Delivers:
- Direct daily oversight of each offshore team member
- Real-time collaboration via MS Teams, JIRA, and enterprise SharePoint platform
- Daily check-ins to address blockers before they escalate
- Weekly team progress reviews and status reports (PPT + PDF)
- Escalation points for quality, timelines, or delivery concerns
- Coordination of Quarterly Business Reviews for executive visibility
Why It Matters:
- Ensures delivery is predictable, proactive, and always aligned with your goals
- Reduces your management overhead—your KAM owns the details
- Builds confidence across technical and executive teams
- Bridges onshore and offshore teams into one seamless delivery unit
Abdul Gaffar, Key Account Manager (KAM)
Why It Works?
Proven Leadership
Our QA teams are led by experienced managers like Abdul Gaffar, who ensure smooth onboarding, clear communication, and strong team motivation.
He holds weekly meetings with client teams to gather feedback, track NPS scores, and monitor the overall health of offshore operations across employees, managers, and leaders.
At SalesHub, LLC, we empower businesses with expert IT services that boost productivity and efficiency through innovative technology solutions.
Efficient Onboarding
Our onboarding process ensures rapid ramp-up through thorough training, knowledge sharing, and clear procedures.
We follow a detailed checklist that includes IT support ticket creation for network accounts, email setup, and access to all necessary tools for the SQA team, such as MS Teams, PG Admin, Database, E-Commerce portal, and automation platforms like Katalon.
This structured approach lets new team members start productive work quickly and smoothly.
Continuity & Coverage
Backup resources and leave management systems keep your projects on track without delays.
We scale support as needed, providing backup when active team members are unavailable due to illness, vacation, or other reasons.
This ensures continuous business operations without disruption.
Automation & Innovation
We reduce errors and improve software quality through a combination of tools, processes, and expert oversight.
- Automated Testing: Using tools like Katalon Studio, we shorten testing cycles, increase coverage, and catch defects early.
- Peer Reviews & Code Quality Checks: All code undergoes peer review and static code analysis to ensure adherence to best practices.
- Shift-Left Testing: We embed QA early in the development cycle to identify issues before they reach production.
- Regression Testing: Regular regression runs ensure that new changes don’t break existing functionality.
- Continuous Feedback Loops: Feedback from users, QA teams, and monitoring tools is integrated into every sprint.
- Defect Root Cause Analysis: We don’t just fix bugs—we analyze and address the source to prevent repeat issues.
These practices work together to raise code quality, reduce rework, and deliver reliable software faster. Leveraging tools like Katalon Studio, we reduce testing cycles and improve accuracy.
Data-Driven Management
Transparent performance tracking and detailed reporting keep you informed at all times.
We provide weekly status updates, sprint reports, and productivity metrics covering progress, blockers, and KPIs, so you always have a clear view of team performance and project health.
Custom reports can also be tailored to align with your internal dashboards and executive reporting needs.
Client Satisfaction
Consistently exceeding expectations through strong collaboration, high-quality delivery, and proactive problem-solving.
We regularly solicit feedback from all levels of client users—employees, managers, and leadership—through weekly touchpoints, satisfaction check-ins, and NPS scoring.
This approach helps us identify issues early, adapt quickly, and continuously improve our performance.
Let's Talk
Better yet, see us in person!
We love our customers, so feel free to visit during normal business hours and book a 1-hour discovery call.
💬 Let’s Talk
📞 (678) 761-4635
🌐 saleshub.info
SalesHub, LLC
1853 Piedmont Road Northeast, Unit # 301 Marietta, Georgia 30066, United States
Hours
Open today | 09:00 am – 05:00 pm |
