Outsourcing Capabilities

This phase allows us to become familiar with you and understand your project requirements, while also establishing a productive and transparent partnership. Depending on your location and schedule, we can meet with you in person at your workplace or conduct the consultation over the phone. During this phase, you will also receive a complimentary system analysis to review the current state of your software and receive guidance on how to achieve your desired outcomes for your organization. 

SalesHub is dedicated to helping you feel secure in your software decisions, which is why we provide detailed information to support your confidence in moving forward with us. After the initial consultation, we will prepare a comprehensive proposal that includes a project scope, timeline, and cost estimate. We will then schedule a meeting with you, either in person or via video conference, to review the proposal in detail. These consultation and proposal phases are complimentary for prospective clients.

On average, these processes take approximately 5-7 business days to complete.

To create a successful software solution for your business, it is crucial for SalesHub to gain a thorough understanding of your company, processes, and current system. In this phase, SalesHub will work closely with you and your team to establish the foundation of your software through meetings. These meetings can be held online or at your workplace, depending on your location and availability. During these meetings, SalesHub will observe you performing specific tasks on your system, closely examine the system's functionality, and delve into the details of the project.

Based on our observations, SalesHub will create an Entity Relationship Diagram (ERD) to define the structure and layout of your software. Many clients find it valuable to have an objective third party review their business processes and offer streamlined solutions. At the end of this phase, clients often express appreciation for this approach.

At SalesHub, we utilize the agile development method for all of our projects. This approach helps align the development process with your goals and reduces the risk of the project going off track. You will be actively involved in the project, with weekly meetings to provide feedback and track progress. This ensures that the project will meet your desired outcomes in a timely manner. Additionally, during this phase, SalesHub may redesign the user interface to enhance the user experience. The agile development methodology allows for flexibility and collaboration throughout the project. 

Once the software has been fully built, SalesHub will conduct a final review before completing and delivering it. During and after the launch, we will provide support and guidance to ensure a successful rollout of your new software.

Even after the launch of your system, SalesHub will continue to work with you as your organization evolves. In fact, over 60% of our business comes from repeat customers who have recognized the quality of our work and the positive impact it has had on their organization.

In order to establish long-term customer relationships, we request that all new customer agreements have a minimum duration of one year. However, there is a six-month probationary period with a one-month notice period built into the agreement for added protection. After this probationary period, the continuous notice period is three months. 

One of our biggest advantages is our ability to attract and retain top-quality developers in Southeast Asia, particularly in Dhaka, Bangladesh. This is a large and dynamic job market that allows us to offer experienced senior developers with expertise that is difficult to find in the US at a more affordable cost compared to hiring local developers or consultants. As a result, we are able to provide our clients with the necessary skills at a competitive price and in a timely manner. 

Our commitment to customer satisfaction is reflected in our consistently high scores on NPS and CSAT surveys. Through regular measurement, we have maintained an average satisfaction rate of 4.7 out of 5. 

As a customer, you have full rights to any code and software developed by our developers. 

We currently have around 40 developers available to begin a project, and we have access to over 300 additional developers through our local Client Innovation Centers (CIC) and partner network, with a lead time of two months. Additionally, we can actively recruit developers with the specific skills and expertise that you require. Our average lead time for recruiting new developers is three months. 

Hiring developers from SalesHub is similar to having your own permanent employees. The developers are located in the US, Europe, India, and Bangladesh, and they work directly under your guidance, just like your local developers. These developers are specifically recruited to meet your needs, which means you have a dedicated team of full-time developers rather than rotating through a pool of consultants who may have conflicting commitments or priorities. In addition, we have both remote and onsite delivery leads to ensure the delivery quality and speed to market are up to par.

Our goal is to be the preferred employer for top developers in these regions and to establish close working relationships with our global customers. We strive to be a leader in the industry in terms of both customer satisfaction and employee satisfaction.

Our company has extensive experience in putting together excellent development teams and is proficient in a variety of development languages and technologies, including the Salesforce platform. We can provide a range of developers, including front-end developers, back-end developers, full-stack developers, app developers, and testers. Don't hesitate to challenge us with your specific skills requirements – we are confident that we can meet them.

We can adjust the size of the team to meet your needs. Our minimum delivery is two developers, and we have customers who have anywhere from two to 50 developers from us.

SalesHub is renowned for its skilled developers who excel in working with our global customers. However, recruitment is not an exact science, and it is possible that mistakes may be made in the hiring process. If you are dissatisfied with any aspect of our service, you can bring it to the attention of our US management team in Atlanta and we will take steps to resolve the issue. 

The time difference between Dhaka and your location is eleven hours during daylight saving time and twelve hours during wintertime. This means that your team in Dhaka will be working twelve hours before you, and then you will have a five-hour overlap where you can work together. The time that your team works "alone" can be more productive because there are fewer distractions. If you also have a local team, you can potentially have a total of twelve hours of effective development time, as opposed to just eight hours with a single local team.