Signed in as:
filler@godaddy.com
Government & Public Sector
Measure Citizen Trust. Prove Mission Impact.
SalesHub brings enterprise-grade NPS, CSAT, and CES survey intelligence natively into Salesforce - built for compliance, procurement, and the accountability standards government agencies demand.
Platform Capabilities: Native Power. Zero Integration.
AI-Powered Sentiment Analysis
Executive Dashboards & Reporting
AI-Powered Sentiment Analysis
Automatically classify open-text responses by theme, urgency, and sentiment. Surface at-risk citizens before they escalate, and identify systemic service failures across thousands of responses.
Automated Trigger Workflows
Executive Dashboards & Reporting
AI-Powered Sentiment Analysis
Send surveys automatically based on case closure, service interaction, or custom Salesforce events — with configurable cadence rules to prevent survey fatigue.
Executive Dashboards & Reporting
Executive Dashboards & Reporting
Executive Dashboards & Reporting
Pre-built CXM dashboards for agency directors, department heads, and IG offices. Export audit-ready reports aligned with OMB performance reporting requirements.
Closed-Loop Case Management
Closed-Loop Case Management
Executive Dashboards & Reporting
Automatically create follow-up cases for Detractors, route to supervisors, and track resolution time — all inside Salesforce Service Cloud or Experience Cloud.
Multi-Channel Delivery
Closed-Loop Case Management
Multilingual & Accessible
Deliver surveys via email, SMS, web intercept, QR code kiosks, and Salesforce Experience Cloud portals — meeting citizens where they are, across every service channel.
Multilingual & Accessible
Closed-Loop Case Management
Multilingual & Accessible
Section 508 / WCAG 2.1 compliant survey templates with multi-language support. Serve diverse citizen populations with accessible, inclusive feedback experiences.
Replace Six-Figure Tools at a Fraction of the Cost
Cost Justification
Government budgets are under scrutiny. SalesHub delivers the same enterprise measurement capabilities at 70–85% lower total cost of ownership.
$180K+
Average annual savings vs. Qualtrics Government Edition for a mid-size federal agency deployment
Real Results from Government Deployments
Impact Story
STATE AGENCY · LICENSING DIVISION
"We replaced a $190,000 annual Qualtrics contract with SalesHub in two weeks. The dashboards give our director exactly what she needs for the Governor's quarterly performance review."
Deputy Director, Technology Services
State Dept. of Consumer Affairs
Ready to Modernize Citizen Experience Measurement?
Start Your Government Deployment
Request a government-focused demo tailored to your agency's Salesforce environment, procurement requirements, and security posture.
