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From Feedback to Action: AI-Driven Resolution.
Force Readiness Command Center
Bridging the Intelligence Gap between the Frontline and Command. Secure, Salesforce-Native Sentiment Capture for the US Army & DoD.
Ops Health Index: Closing the Loop on Force Sustainment
SalesHub’s NPS Survey Solution provides the US Army and Department of Defense with a secure, agile, and Salesforce-native framework for measuring mission success. Moving beyond antiquated annual climate surveys, our platform offers leadership a real-time "Operational Health Index."
By leveraging the "Qualified Piper" methodology, we ensure that sensitive sentiment data from the Warfighter and civilian workforce is funneled through a secure, encrypted, and compliant pipeline directly into actionable Salesforce dashboards. Whether measuring the quality of life for military families or the user adoption of new field technology, SalesHub transforms raw feedback into Command Decision Support.
Mission First: Tactical Sentiment for Strategic Command
Retention Intelligence & Personnel Sustainment
Retention Intelligence & Personnel Sustainment
Retention Intelligence & Personnel Sustainment
Track morale and quality-of-life trends across commands. Identify friction points in the Soldier lifecycle before they impact retention.
Material & Software Modernization Feedback
Retention Intelligence & Personnel Sustainment
Retention Intelligence & Personnel Sustainment
Measure the effectiveness of new equipment deployments and software training. Ensure tools work for the Warfighter, not against them.
Agile Command Climate & Institutional Trust
Retention Intelligence & Personnel Sustainment
Agile Command Climate & Institutional Trust
Replace slow annual surveys with agile, real-time feedback. Give leadership actionable data to improve unit health and performance.
Zero-Trust Architecture: Secure Data Pipelines
Secure Data Pipelines for Public Sector Trust
Our solution acts as a secure 'Pulse,' ensuring sensitive feedback flows from the field to leadership without leaving the Salesforce Government Cloud boundary. We enable compliance with DoDI 8910.01 and DoDI 1100.13 by providing a licensed, auditable survey pipeline.
- FedRAMP & IL5 Ready: Because the platform is 100% Native, you inherit the security posture of the Salesforce Government Cloud.
- FIPS 140-2 Validated: Highest level of data encryption for feedback in transit and at rest.
- CAC/PIV Integration: Secure, smart-card access for every user.
- Section 508 Compliant: Ensuring accessibility for all Service Members and Civilians.
The Agentic Loop: Transforming Sentiment into Mission Action
LISTEN: Post-Deployment Pulse
PREDICT: Identifying specialized personnel churn
PREDICT: Identifying specialized personnel churn
Automatically survey units 30-days post-rotation to capture critical training gaps.
PREDICT: Identifying specialized personnel churn
PREDICT: Identifying specialized personnel churn
PREDICT: Identifying specialized personnel churn
Deploy "Pulse Surveys" to identify why specialized personnel (pilots, cyber, medics) are leaving. Use Predictive AI to flag units with declining "Institutional Trust".
ACT: Software User Adoption/IPPS-A
CLOSE: Housing & Garrison accountability
CLOSE: Housing & Garrison accountability
When rolling out new gear or software (like IPPS-A), use the Automation Engine to trigger feedback at 30/60/90 days. If "User Adoption" is low, the system auto-creates a "Training Deficit Case".
CLOSE: Housing & Garrison accountability
CLOSE: Housing & Garrison accountability
CLOSE: Housing & Garrison accountability
Hold contractors accountable. Automated NPS triggers when a housing repair is closed. Low scores automatically escalate to the Garrison Commander's dashboard.
Native Salesforce Sentinel: IL4/IL5 Deployment Ready
Native to the Salesforce Ecosystem
Because we are 100% Salesforce-Native, survey results are linked directly to your existing Personnel or Asset records. No third-party API, no data lag, and no additional ATO (Authority to Operate) required for external data hosting.
Agentic CX Platform - Operational Health Command Center
Retention Risk Alert (AI-Driven) - Flags personnel burnout/intent to separate before it happens.
Intelligence Synthesis - Groups 1,000s of field comments into actionable "Mission Friction" points. Command Action Response - Ensures every "Detractor" (Soldier issue) triggers a Task for the proper NCO or Officer
Zero-Trust Compliant Architecture - No external APIs. Data stays within the ATO (Authority to Operate) boundary.
Operational Return on Investment (ROI)
Quantifying Mission Impact.
In government, "Money" is "Time" and "Manpower":
- Restore 12 hours/week per personnel officer by eliminating manual follow-up and data entry into external systems.
- Eliminate Tool Sprawl: Consolidate external survey licenses (SurveyMonkey/Qualtrics) into a single Salesforce line item.
- Mission Impact: Reduce "Negative Sentiment Lead Time" by 60%.
Request a Capability Briefing & Pilot Program
Schedule a Capability Briefing
Our team is available for virtual briefings or on-site presentations for PEOs and Command Staff.
