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Salesforce AppExchange Security Review Approved
Security & Trust
SalesHub is built 100% natively on Salesforce. Your data never leaves your Salesforce org. Here is exactly how we protect it.
- GDPR Compliant
- CCPA Compliant
- AppExchange Security Review Approved
- TLS 1.2+ Encryption
- AES-256 at Rest
- Zero Data Egress by Default
How we protect your data technically
Encryption
✓ All data in transit encrypted via TLS 1.2 or higher
✓ Data at rest encrypted via Salesforce AES-256 platform encryption
✓ API keys managed via Salesforce Named Credentials — never hardcoded
Access control
✓ Role-based access via Salesforce Permission Sets and Permission Set Groups
✓ Field-Level Security (FLS) on all PII fields — restricted by default
✓ No SalesHub employee can access data in your Salesforce org
✓ Criteria-based sharing rules for cross-team visibility control
Organizational measures
✓ Designated Privacy Officer (Rashed Chowdhury, Managing Partner)
✓ Privacy and security policies reviewed annually
✓ Vendor agreements include data processing obligations
✓ Incident response procedures documented and tested
AI data handling
✓ AI analysis features are optional and off-by-default in regulated deployments. When enabled, open-text responses are sent transiently to
✓ Anthropic Claude API - stateless, not stored, not used for training. When disabled, zero data leaves your Salesforce org under any circumstances
✓ Customers with strict data residency requirements should disable
✓ AI features - documented in our admin guide
Privacy & Security Contact Have questions?
Privacy Officer
Rashed Chowdhury, Managing Partner
privacy@saleshub.info
1-833-733-2468
